Spa Etiquette
Legal Disclaimer
Treatments and services offered at Elite Wellness MediSpa are provided by qualified professionals and are intended to enhance overall wellness and appearance. Results may vary depending on individual factors. Information provided on this website or during consultation is for educational purposes only and is not intended to replace medical advice, diagnosis, or treatment. Clients are encouraged to consult with a licensed healthcare provider regarding any medical conditions or concerns before beginning treatment.
Spa Etiquette
Booking
A valid credit card is required to reserve your appointment. Providing your card details confirms acceptance of our cancellation policy. Please note that special offers cannot be combined with other promotions or packages.
Cancellations
We understand that schedules can change. To avoid fees, please provide at least 24 hours’ notice for cancellations or rescheduling. Appointments cancelled within 24 hours will be charged a $50 fee. Missed appointments (no-shows) will be charged the full treatment amount.
Gift Certificates
Gift certificates are non-refundable and non-transferable. Same-day cancellations or missed appointments will result in forfeiture of the certificate value.
Arrival
To make the most of your experience, please arrive at least 10 minutes before your scheduled appointment to complete any necessary forms and relax before your service.
Late Arrivals
If you arrive late, we will make every effort to provide your full service. However, your treatment may be shortened to respect the next client’s appointment time.
Preparing for Your Treatment
No special preparation is required. For gentlemen, we recommend shaving one day prior to a facial for maximum comfort and results.
Your Comfort
Your well-being is our priority. Please let your therapist know if there’s anything we can do to enhance your comfort such as adjusting the pressure, providing an extra towel, or adjusting the lighting or sound levels. We appreciate your feedback.
Quiet Zone
To maintain a peaceful environment for all guests, please silence your mobile phone upon arrival.
Allergies & Sensitivities
Elite Wellness MediSpa is not a nut, fruit, herb, metal or fragrance-free environment. Some products may contain or have come in contact with these ingredients. Please inform your therapist of any allergies or sensitivities you may have before your treatment, so we can take the necessary precautions.​
Preparing for Your Treatment
Pre and Post Procedure Care Policy
At Elite Wellness MediSpa, our treatments are designed to work with your body, not against it. Preparation and aftercare play an important role in how your body responds, heals, and delivers results. The guidelines below help create the best internal conditions for your procedure and recovery.
Pre-Treatment Guidelines
To support optimal treatment outcomes, please review and follow the guidance below before your appointment.
In the 7 days prior to treatment, please avoid:
• Anti-inflammatory medications, unless prescribed by your healthcare provider
• Blood-thinning supplements such as Omega-3
• Cosmetic injectables, including Botox and dermal fillers
• Intense skin treatments such as chemical peels or aggressive resurfacing
• Vaccinations and steroid use where possible
• Intense or prolonged UV exposure, including tanning
These factors can increase inflammation, thin the skin, affect clotting, or make tissue more reactive, which may lead to increased bruising, irritation, or delayed healing.
In the 2 to 3 days prior to treatment, please avoid:
• Alcohol
• Smoking or vaping
Alcohol and smoking can impact circulation, hydration, and the body’s natural healing response.
If you are unsure whether something applies to you, we encourage you to reach out to our team before your appointment.
Post Treatment Guidelines
​After your procedure, your body enters an active phase of healing and regeneration. Supporting this process helps protect your results and reduce unnecessary recovery time. Healing timelines can vary depending on the treatment and the individual's response.
For the first 2 to 3 days after treatment, please avoid:
• Alcohol
• Smoking or vaping
Until healing is fully underway and your provider advises otherwise, please avoid:
• Excessive heat, including saunas, steam rooms or hot baths
• Swimming pools, hot tubs, lakes or ocean water
• Direct sun exposure and tanning
• Intense exercise that significantly increases heat and circulation in the treated area
During this healing period, please also:
• Wear broad-spectrum sunscreen daily as advised
• Follow all treatment-specific aftercare instructions provided by your practitioner
• Avoid applying unapproved products to the treated area
Your provider will guide you on when it is appropriate to resume these activities based on your treatment type and how your skin is responding. These recommendations are designed to protect your results, support proper healing, and reduce the risk of irritation or complications.
Important Notes
These guidelines are not about restriction. They are about timing. Many of the items listed above are healthy and appropriate in everyday life, but pausing them briefly around your treatment allows your body to respond more effectively.
If you have medical conditions, are taking prescription medications, or have questions about how to prepare, please let us know in advance so we can guide you appropriately.
By proceeding with your booking, you acknowledge that you have reviewed and understand these preparation and aftercare guidelines and agree to follow them to the best of your ability.